Puffing Billy
            FAQ's puffingbilly General

            Can I change my ticket to an earlier train at the platform when I arrive?

            Hi xxx,


            Thank you for contacting Puffing Billy Railway. As per the terms and conditions at the time of booking, tickets are non-transferrable and non-refundable.

            Purchasing your ticket online is the only way to guarantee your travel at your preferred departure time.

            We do reserve a small number of tickets for sale on the day of travel, however if you have already purchased your ticket online we are unable to exchange your ticket for an earlier/later departure time with one of these tickets upon arrival.

            Kind regards,

            xx

            Updated: 17 Jan 2018 07:46 PM
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